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Meet our team
Our team is dotted across the globe. See some of the great people working behind the scenes.

Christian Ionut Daicu
Cristinel Ionut Daicu has practiced criminal and penal law since 1999 in two different legal systems (Europe and North America), especially in the areas of economic crime and statutory law. He also has extensive experience in immigration law, having pleaded on numerous occasions before the IRB’s ID. Beginning his legal career in Quebec in 2008, Me Daicu has passionately pleaded numerous cases of clients accused of a wide variety of Criminal Code and Highway Safety Code offences. A member of the Quebec Bar, he obtained his license in 2008 from the University of Montreal. He also obtained a Certificate in Business Law from the University of Montreal in 2008. In 2021 he participated in the qualification process and passed the professional skills exam for the DPCP and his name is registered in the bank of people qualified for the position of criminal and penal prosecutor.

Jessica Arasimowicz
Jessica Arasimowicz graduated as an Arts and Science Scholar from Concordia University and then went on to graduate with a Juris Doctor from the University of Ottawa. From there she went on to complete her articling at Ticket911 and became a member of the Law Society of Ontario in 2015. She also completed a Master of Laws from the University of Melbourne in 2017. Having initially worked at Ticket911 as a Summer student, Jessica has since been promoted to general manager of the firm, providing excellent customer service to all clients.

Anne Elise Decayette
Anne Elise Decayette holds a Bachelor of Law from the University of Sherbrooke and a Certificate in Criminology from the University of Montreal. In 2023, she joined the Ticket911 team as a legal assistant, where she discovered a stimulating and enriching professional environment. Passionate about criminal and penal law, this young jurist decided to further her professional journey with us in 2024 by doing her internship for the Quebec Bar School.

Tristan Olivier
He has solid experience in civil, administrative, criminal, and penal law practice. Since becoming a member of the bar in 2022, he has plead more than a hundred cases before the Administrative Housing Tribunal, the Quebec Court, the Superior Court, and various municipal courts. Whether it's to contest a violation of the Highway Safety Code, draft a formal notice, negotiate an amicable settlement, or simply assert your rights before a court of law, he will dedicate all his energy to providing you with loyal and effective service. He emphasizes an approach where the client's involvement is crucial. The client will be fully prepared when it comes time to proceed before the court, regardless of how much time it requires. Finally, for Me Olivier, no case is too small, as what matters most to him is his relationship with the client.

Caroline Doré
Caroline Doré has practiced with passion and dedication in criminal and penal law since her admission to the Quebec Bar in 2011. Her career began within a renowned firm specializing in criminal law, where she perfected her art, first as trainee, then as a lawyer until 2014.

Eden Iradukunda
Me Eden Iradukunda is a dedicated young lawyer, passionate about justice and equity. A graduate of the University of Sherbrooke with a law degree in 2022, she also pursued training in common law, enabling her ability to navigate different legal systems with ease and bring a broad perspective to her practice.

Shayne Rodrigues
A graduate of the University of Sherbrooke and member of the bar since 2019, Me Rodrigues specializes in all kinds of traffic offenses, notably excessive speeding. Also practicing criminal law, he stands out for his experience in court and his ability to negotiate and plead for a satisfactory result for his clients. This senior lawyer in our firm has an exceptional success rate at trial in all courts in the province.

Mack Singleton
During his law studies at McGill University, which he completed in 2017, Mr. Singleton volunteered for the Legal Information Clinic at McGill, an organization that provides free bilingual legal information to community members. In addition, he was a member of Innocence McGill, a student-led project dedicated to investigating claims of wrongful conviction in Quebec.

Roxane Grendey-Théberge
Roxane joined Ticket911 in November 2022 and practices exclusively in penal and criminal law. She has been a member of the Quebec Bar since 2014, after obtaining her law degree from the University of Montreal (LL.B.) where she also obtained a certificate in Psychology and a certificate in Sociology.

Vanessa Youssef
Vanessa Youssef is a dedicated and versatile lawyer with a background in civil, penal, and criminal law. She earned her Civil Law degree from the University of Ottawa in 2020, followed by her Juris Doctor from Université de Montréal. During her academic journey, she actively volunteered with Pro-Bono Students Canada, an organization providing free legal assistance to individuals and communities facing barriers to justice.

Mike Zatylny
Mr. Zatylny practices in penal and criminal law, primarily pertaining to road infractions. He has acquired vast experience in the appeal of trial decisions, having pleaded at the Superior Court on multiple occasions, and even before the Court of Appeal of Quebec.